The UBUNTU Programme wishes to bring together and coordinate all actions aimed at ensuring dignity, respect for rights, and the physical, psychological, moral and material well-being of everyone who comes to our hospital and their families.
The aim of the Ubuntu Programme is to detect and act in a positive way to resolve or mitigate cases of vulnerability that affect our patients and that are or may be the cause of suffering, marginalisation, abuse or social exclusion.
These situations, which due to their severity should be the subject of special professional attention, in turn require an empathetic and committed approach with those who suffer them; they are often manifested in way that is not very evident and they are difficult to perceive, either due to the victim’s lack of knowledge of their own rights, out of fear, or due to being part of situations that could be considered embarrassing or shameful.
These problems are sometimes also derived from cognitive alterations. All of these situations should be particularly taken into account in children, adolescents and the elderly.
This programme includes:
- Detecting situations of precariousness, vulnerability and social exclusion.
- The identification of possible abuse in children, women (gender violence) and presumed situations of cognitive disability.
- Psychosocial frailty, developed by the Specialist Counselling and Support Team in home and community interventions.
- The active participation programme “La voz del Paciente” (The Voice of the Patient).